EdTech / LMS – 17% increase in Average Sales Price
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Shortened free trial period based on time to value
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Social proofing through case studies, data-driven experiments providing a compelling value story
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Development of new use cases and value-added services based on research
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Iteration of licensing model based on pricing studies & customer feedback
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Improved packaging based on feature value and messaging
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Needs-based analysis and further value creation resulting in an average 29% improvement in usage & engagement
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Assessment of competitor landscape & relative value informed better positioning, renewed focus on differentiation and targeting specific segments
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Surgical price increases based on segment value that did not materially impact churn or customer satisfaction